Submitting a Stakeholder Communication Plan in Digital Banking

In the fast-paced world of digital banking, having a structured communication plan is essential for transparent and effective stakeholder engagement during major changes. This guide outlines how to submit a stakeholder communication plan.

Understanding a Stakeholder Communication Plan

A stakeholder communication plan details:

Key stakeholders who need updates on digital banking projects
Specific information and updates they require
Timeline for communications throughout the project lifecycle
Methods of communication (e.g., emails, webinars)

The aim is to maintain clear and consistent communication with all parties affected by digital banking changes.

Timing for Plan Submission

Submit the communication plan during the initial stages of project planning, before implementation. Include:

Digital banking project charter and scope
Technical design and security assessment plans
Risk assessments specific to financial services

This allows ample time to review the plan as part of the change approval process.

Submission Requirements

Use the standard template for submission, including:

Stakeholder list categorized by audience (customers, partners, banking operations)
Communication milestones linked to the project timeline
Core messages and communication channels per milestone
Roles and responsibilities for communication execution
Plan for feedback collection and response

Attach any preliminary communications, such as email drafts or presentation slides. The Advisory Board will review and suggest improvements.

Need Assistance?

For help with your communication plan, contact the Digital Banking Communications Team at banking-communications@company.com. They provide expert advice and best practices.

Effective stakeholder communication is key to successful digital banking transitions. Plan early to ensure all parties are informed!